What they are saying…

  • It was great to work with Dean & his team to help us provide insight into our social strategy as a company.

    Head of Social Media Support, LinkedIn

  • The HelpHandles™ Service Index has motivated our team during the lockdown, we have been able to stay focused and have adjusted to how we engage with our customers.

    This has seen us reach №1 on both the Food and Global Service Index.

    Managing Director, Viral Effect

  • With HelpHandles we were able to easily access our public customer service performance from a beautifully presented self-serve dashboard, and quickly answer those difficult questions from the business on how we were performing against other banks on social media.

    Head of Social Media, TSB

  • Thanks to Dean and his team we were able to use HelpHandles data and insights to validate our customer service performance and strategy in context with the wider competitive landscape.

    HelpHandles also made a significant contribution in helping Hertz win the Shorty Award for best-in-class customer care.

    Director of Social Media, Hertz

  • “HelpHandles stellar data helped us identify new opportunities to deploy our automated CX solutions with the worlds top brands”


    Senior Director, Enterprise Sales