Really quick response, lovely team members always willing to help :) spoke with Rehana and Ashleigh, both lovely :)
I ordered a dress. It came in late but in time for my event. Received it with a HOLE in it. Talked to Rehana on the Twitter support team. She told me I'd get the dress on the next day. She FORGOT to reorder it for me! Now talking with Andy J who takes forever to answer. I'm SO MAD.