Avg. Response Time

1 hr 1 min

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Satisfaction Score

2.0

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@zaidmo
1 review

1 years ago
IHG is not resolving the rewards expiry without prior notification issue that multiple customers are complaining about. Examples of some complaints in the public domain: https://twitter.com/IrwinBilog/status/879380274471219202 https://m.facebook.com/story.php?story_fbid=10155499641577698&id=7933762697 https://twitter.com/adventurousman3/status/887896228171833344 https://twitter.com/jesselev/status/887770232864948224 And to me, where over USD3000 worth of points was taken from my account and is not being returned: travpacker.com/priority-club-pointbreaks-break-ihg-rewards/
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